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Since 2008 the Taxi Academy has been providing advocacy and training to the taxi industry to achieve service excellence, image improvement and meet municipal compliance requirements.

Taxi Academy delivers New Driver Training and Refresher Driver Training to over 3500 drivers/year in municipalities throughout Ontario.

The Taxi Academy is a professional training organization delivering advocacy, customer service and ‘culture’ change to taxi companies. The Taxi Academy is affiliated with Canadian Business Skills College in Markham and works with taxi drivers in municipalities throughout Ontario.

The Taxi Academy conducts consulting, compliance verification, training, mystery shopping, public relations and research to assist the taxi industry and municipal licensing and compliance.

Whether you represent a municipality, a taxi brokerage or an independent professional driver looking for ways to improve performance, image, compliance and service excellence, the Taxi Academy can assist your organization achieve its objectives.

Multi-year customized training programs, train the trainer, partial day seminars and defensive driving courses are available for drivers, owners, dispatchers, call takers and any professional driving organization meeting insurance requirements are also available.

We also have both in-person and online training programs available. Contact us today to learn more!

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