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Medical and Dental Office

Administration Professional




Full time

Credential Awarded

Ontario College Diploma

Learn more about Admission Requirements

About the Program 

A role in this caring profession could be for you if you enjoy helping others and you are looking for a career with challenge, respect and reward. Medical and Dental office assistants have become an important part of the healthcare team, with expanding job responsibilities. As a medical or dental office administrator, you are often responsible for greeting patients, scheduling appointments, filing records, and purchasing supplies and equipment. Other duties may include patient admissions and medical transcription. Regardless of the size of the office you work for, you will use computers to enter and access important patient information.


  • Discreet                                                           

  • Organized and Detail oriented                           

  • Friendly, outgoing, and caring

  • Good listener and communicator

  • Able to juggle multiple responsibilities


  • Medical Terminology

  • Medical Transcription

  • Medical Office Procedures

  • Medical Billing

  • Dental Anatomy and Terminology

  • Dental Office Procedures and Billing

  • Career Management

  • Microsoft Software 

  • CPR Frist Aid Training 


As a graduate of this program, you may pursue future career options, such as:

  • Medical Office Assistant, Medical Administrative Assistant

  • Patient Representative

  • Medical secretary

  • Medical Transcriptionist

  • Medical Support Staff

  • Hospital Ward/Unit Clerk

  • Medical Records Clerk

  • Dental Office Administrative Assistant

  • Dental Office Manager

  • Hygiene or Treatment Coordinator

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